Tel: 03030300010 Email: onlinebanking@sycu.co.uk

24 June 2017
Troubleshooter: PDF browser plug-in

If you do not find the answer to your problem here, please contact the Credit Union. Wherever possible, please provide as much detail as well as the error message you receive when encountering this problem.

For problems with logging in to the Members Area, go to our Login Help

PDF documents don't open within my browser

Adobe Reader - You may have Adobe Reader installed on your computer already, but to view forms from within your browser, it should be installed as a plug-in rather than a separate program. This is easily done by clicking the Adobe Reader icon below.

Adobe Reader is a free download, available on most computers, which enables viewing of Adobe PDF documents, and is required for viewing forms and newsletters in our website. The advantage of this type of document is that forms can be displayed and printed so they closely match the official paper documents.

In newer versions of Adobe Reader, certain forms (such as loan applications) can be filled in online and then printed off. To complete application forms online, you should have at least version 4 of Adobe Reader. To download Adobe Reader, click on the link below:

Adobe Reader
Useful for viewing on-screen, text-based documents as they were intended for print, making content more reader-friendly

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South Yorkshire Credit Union Tel: 03030300010 Email: onlinebanking@sycu.co.uk Web: http://www.sycu.co.uk
South Yorkshire Credit Union Limited is authorized by the Prudential Regulation Authority, and regulated by the Financial Conduct Authority and Prudential Regulation Authority. • Financial Conduct Authority and Prudential Regulation Authority Ref No 213840. • Industrial and Provident Society Regulation No 675C • Registered Office: 70 Market Street, Barnsley, South Yorkshire, S70 1SN